Algemene voorwaarden

 

Identity of the company
Part of Fortune – Cilem Tunc
E-mail: return@cilemtunc.com
Customer service: return@cilemtunc.com
IBAN: BE52 0017 5612 7709
VAT: BE0689.795.011

  1. Applicability & Conditions
    Our general terms and conditions apply to every offer from us as a Web retailer to you as a consumer (any natural person who, for non-professional purposes only, obtains or uses products or services placed on the market). We deliver both nationally and internationally. To place an order, you must be at least 18 years old. If you are not 18, we ask you to have the order placed by your parents or legal guardian. If we notice that an order has been placed by a minor, we can refuse this order.
  2. Our Offer and your order
    If an offer has a limited period of validity or is subject to certain conditions, we explicitly mention this in our offer. We always describe as fully and accurately as possible what we sell and how the ordering process will proceed. The description is always sufficiently detailed to let you make a good assessment. If we use images, they are a true representation of the offered goods and / or services. Your order is complete and the agreement between us is final as soon as we confirm your order by e-mail and as soon as we have received the approval of the card from your card for your payment transaction with credit or debit cards. We accept payments via credit card or online banking. If the issuer of your card refuses to agree with your payment to us, we can’t be held responsible for delays in the delivery and / or non-delivery of your order. Orders without valid payment in the name of the registered cardholder are not accepted or processed.
  3. To purchase a product, add the product to your shopping basket. Afterwards you enter your contact details and invoicing data. Then choose your method of delivery: send to a specific address or pick up in the store. Confirm your order by pressing the button with the caption “place order”.
  4. In the event of late payment by the customer or problems with payments of previous orders, CILEM TUNC is entitled to dissolve the agreement.
  5. We can only accept payment via the payment modules on our website. In order to guarantee secure online payment and the security of your personal data, the transaction data is transmitted encrypted with SSL technology over the internet.